Starting on January 15, Verizon Wireless will be charging a $2 convenience fee for its customers who make payments online or over the phone. To avoid the fee, customers will have to utilize other payment methods, such as the archaic one that involves writing a check, paying $0.44 in postage, dropping an envelope into a USPS mailbox, and waiting a few days for your letter to be delivered and payment applied. Really, Verizon?
To avoid paying the $2 fee, customers will have to do one of the following:
- Pay with an electronic check online via My Verizon
- Pay with an electronic check via phone
- Enroll in AutoPay using a credit/debit card or electronic check
- Pay online from your bank website
- Pay with a credit/debit card, electronic check, or cash at a Bill Payment Kiosk, Panel or with a representative at a Verizon Wireless store
- Pay with a Verizon Wireless gift card or device rebate card online, in-store, or by phone
- Pay with paper check or money order mailed to Verizon Wireless
None of this makes sense. $2 might not seem like a lot (actually, it isn’t). What’s messed up about this entire situation is that there’s no reason for Verizon to charge this new convenience fee. It’s just another avenue for them to make some extra money. The sad thing is that if this goes through, other wireless networks might follow through and this could become the norm for everybody.
There is absolutely no reason for Verizon Wireless to charge this fee.
The people at The Verge are looking to see if this change means that customers will be able to get out of their contracts without paying an early termination fee.
What do you guys think about this new $2 convenience fee? Will you bite the bullet and pay the fee or will you be doing everything possible to avoid paying it? Let us know by dropping a comment below.
Source: Verizon Wireless