Carriers News

Verizon to start charging $2 fee for online and over the phone payments

Starting on January 15, Verizon Wireless will be charging a $2 convenience fee for its customers who make payments online or over the phone. To avoid the fee, customers will have to utilize other payment methods, such as the archaic one that involves writing a check, paying $0.44 in postage, dropping an envelope into a USPS mailbox, and waiting a few days for your letter to be delivered and payment applied. Really, Verizon?

To avoid paying the $2 fee, customers will have to do one of the following:

  • Pay with an electronic check online via My Verizon
  • Pay with an electronic check via phone
  • Enroll in AutoPay using a credit/debit card or electronic check
  • Pay online from your bank website
  • Pay with a credit/debit card, electronic check, or cash at a Bill Payment Kiosk, Panel or with a representative at a Verizon Wireless store
  • Pay with a Verizon Wireless gift card or device rebate card online, in-store, or by phone
  • Pay with paper check or money order mailed to Verizon Wireless

None of this makes sense. $2 might not seem like a lot (actually, it isn’t). What’s messed up about this entire situation is that there’s no reason for Verizon to charge this new convenience fee. It’s just another avenue for them to make some extra money. The sad thing is that if this goes through, other wireless networks might follow through and this could become the norm for everybody.

There is absolutely no reason for Verizon Wireless to charge this fee.

The people at The Verge are looking to see if this change means that customers will be able to get out of their contracts without paying an early termination fee.

What do you guys think about this new $2 convenience fee? Will you bite the bullet and pay the fee or will you be doing everything possible to avoid paying it? Let us know by dropping a comment below.

Source: Verizon Wireless

By Jonathan Radande

Jonathan converted to the Android platform from Blackberry with the original Motorola Droid. He currently has a Samsung Galaxy Nexus complete with Android 4.1 Jelly Bean on Verizon Wireless, a Motorola Xoom, and a Kindle Fire. Besides keeping up with Android news, he enjoys spending time with his family, gaming, reading, and computers.


  • Xnewethicx

    How about we agree to pay their ridiculous new fee in months that they don’t have any 4G outages.¬†

  • Crzyfunnyfrog

    their charges that we pay are high enough and people who use their debut card to pay on line on time should not be penalized.  They get their money faster than if we mailed a check we should get a discount for paying faster not penalize.

  • Heliman73

    Verizon’s fees continue to go up and the quality of their service continues to go down. This is nothing more than another multi billion dollar company doing what they want. When they changed the termanation fees to $350 the FCC expressed their disappointment and Verizon just gave me the bird and said we will do what we want. For me as soon as my contracts are up I’m out. My average bill is $900 a month. I’m sure another carrier will be happy to bring me aboard.
    Until us the consumers stand up as a whole and tell Verizon enough is enough they will keep right on doing things like this. One person treating to leave or leaving is nothing to them. For one that drops out another just signed up.