We reported earlier today that Verizon’s Thunderbolt users were forced to switch to Verizon’s 3G network due to an outage in the very fast 4G LTE network. As far as we know, 4G service isn’t back up yet but Verizon claims that they found out what was behind the “LTE blackout” and that they are working diligently with their major vendors to restore the network.
HTC Thunderbolt owners will still be able to make phone calls although they may experience a loss of data connection. Verizon says that they know the cause of the problem and to expect the network to be restored on a market-by-market basis. Patience, Patience!
We are aware of an issue with 4G LTE data connections and our network engineers are working to resolve this quickly. We have determined the cause of our issue and are working with our major vendors to restore connections.
* 4G LTE Smartphones will still be able to make calls.
* Customers are temporarily unable to activate any 4G LTE devices.
* Please note: Customers may experience a 1XRTT data connection during this time.
* After determining the cause of our 4G LTE network connection issue, we are continuing to work to restore connections.
* We expect to see the network restore on a market-by-market basis. Timing and additional details will be provided as they become available.