Over the weekend, we learned that the bootloader on the Verizon Variant of the Galaxy S III was both locked and encrypted, a move that upset many users who were planning on buying or had already bought the device. The guys over at The Verge got in touch with Verizon in regards to the whole situation and got the following response:
Verizon Wireless has established a standard of excellence in customer experience with our branded devices and customer service. There is an expectation that if a customer has a question, they can call Verizon Wireless for answers that help them maximize their enjoyment and use of their wireless phone. Depending on the device, an open boot loader could prevent Verizon Wireless from providing the same level of customer experience and support because it would allow users to change the phone or otherwise modify the software and, potentially, negatively impact how the phone connects with the network. The addition of unapproved software could also negatively impact the wireless experience for other customers. It is always a delicate balance for any company to manage the technology choices we make for our branded devices and the requests of a few who may want a different device experience. We always review our technology choices to ensure that we provide the best solution for as many customers as possible.
Verizon’s response is just a bunch of malarkey. The Galaxy Nexus has an unlocked and unencrypted bootloader, and I’m sure that they get lots of calls from users who can’t get on the network because they modified their phone one way or another (YEAH RIGHT!).
A lot of people are already upset about this move by Verizon and some have decided to go with Sprint and AT&T instead. Both Sprint and AT&T’s Galaxy S III features an unencrypted bootloader, which will make it super easy for developers to create custom ROMS with custom kernels for the device.
via The Verge